Caution: The workarounds below will break RST RAID arrays and could lead to data loss. If your system has RST RAID arrays you should consider an alternate solution. 

Workaround 1: Disable RST Control in BIOS

This workaround requires BIOS options to enable or disable RST Control and is not available on all systems.

Note: Please backup all important data before you proceed!
  1. Restart and enter the system BIOS
  2. Locate the RST Configuration settings in BIOS
  3. Change "RST Controlled" to "Not RST Controlled"
  4. Save and exit BIOS
  5. Open KSM and update the drive firmware

Once these steps are completed you may optionally switch back to "RST Controlled" in BIOS.

Workaround 2: Switch from RAID to AHCI in BIOS

This workaround is to change your system storage mode from RAID to AHCI and should work on all systems.

Note: Please backup all important data before you proceed!

  1. Open msconfig
  2. Select the Boot tab
  3. Check Safe boot (minimal)
  4. Click OK and Restart
  5. When the system restarts go into the system BIOS
  6. Change the storage mode from RAID to AHCI
  7. Save and exit BIOS
  8. Wait for Windows to boot into safe mode
  9. Open msconfig
  10. Select the Boot tab
  11. Uncheck Safe boot
  12. Click OK and Restart
  13. Wait for Windows to boot normally
  14. Open KSM and update the drive firmware

Once these steps are completed you may optionally switch the storage mode back to RAID in BIOS.